Privacy Policy
Hopping Frog Pens is committed to protecting your privacy and handling your personal information with transparency and care. This policy explains what information we collect, how we use it, and the rights you have regarding your data.
Information We Collect
We may collect the following information when you interact with our website or place an order:
- Name and contact details
- Billing and shipping addresses
- Order details and payment information (processed securely by our payment provider)
- Email correspondence
- Website usage data through analytics tools
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Provide customer support
- Send order updates and essential service messages
- Improve our website and services
- Meet legal and tax obligations
Cookies
Our website uses cookies to improve functionality and understand how visitors use the site. You can adjust your browser settings to refuse cookies if you prefer.
Data Security
We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
Your Rights
You have the right to:
- Request access to your personal data
- Ask for corrections or deletion
- Withdraw consent for marketing communications
- Request information about how your data is used
Updates to this policy
We may update this policy from time to time. The latest version will always be available on this page.